Need help with Word Tower? We're happy to help — email us and we'll get back to you as soon as we can.
carl3n.dev@gmail.comI lost my progress after reinstalling the app.
Most progress is stored locally on your device. If you signed in with Apple or Google in Settings before reinstalling, email us your account details and we'll help where we can.
A purchase didn't unlock what I paid for.
Email us with your purchase receipt (from the App Store or Play Store) and a short description of what's missing, and we'll sort it out.
I want a refund.
Refunds are handled by Apple or Google directly, since they process all payments — please use their refund request process. We're glad to help if anything is unclear.
I found a bug or have a suggestion.
You can use the in-app "Send Feedback" option, or email us directly — both reach the same place.